Given the competence of the States to set the sanctioning penal and also, to a large extent, administrative response, there is a wide field available for reflection on this dimension. So, although these territorial bodies lack competences to determine the general penal response, they do have it, within the Spanish State, to be produced in some areas: compliance with measures regarding juvenile criminals or managing penitentiary institutions (although it is well-known that this competence, planned in the Autonomy Statute, has not been transferred).

Characteristics of the response. There are, however, more aspects where they have competence: material and personal means with the exception of judges, prosecutors and secretaries of the judicial bodies, which lets us analyse the degree of implication in guaranteeing the constitutional right to effective judicial protection, which is understood as the speed and quality of response.

Keys for its evaluation. More generally, the Administration’s response to citizen demands would have to be analysed: facilities or resources made available to citizens to contact any public Administration; response times; understandable language; reality of linguistic co-official status. In the same way, evaluate the institutional response to the different phenomena for transgressing rules. Find out about congruency, adaptation, between transgressions and responses from the police organisation. Evaluate the quality of the Administration’s response to citizen demands and assess other alternatives to the judicial line: Mediation and Ararteko.